Privacy Policy

This Privacy Policy explains how Culmna ("we", "us") collects and uses personal data when you use Culmna. Company No. . Registered office: KCB Building, Room 3, Tembo Road, Nyeri Town, Nyeri, Kenya.

• Account data: email, username, phone number, password hashes / auth identifiers
• Identity & compliance data when required (e.g. KYC documents, device signals)
• Transaction data: deposits, withdrawals, bets, P2P orders, wallet activity
• Technical data: IP address, device/browser info, approximate location, cookies
• Support communications and Telegram / email correspondence you send us

We use personal data to:

• Provide and secure the Platform (accounts, wallet, markets, support)
• Process payments and crypto transfers
• Detect fraud, abuse, multi-accounting, and money-laundering risk
• Meet legal, tax, and regulatory obligations
• Send service notices; marketing only where permitted and with opt-out
• Improve product performance and user experience

Depending on the context, we process data because it is necessary to perform our contract with you, to comply with law, for legitimate interests (security, fraud prevention, product improvement), or with your consent where required.

We may share data with payment processors, crypto infrastructure providers, cloud/hosting vendors, analytics and security tools, professional advisers, and authorities when legally required. We do not sell your personal data.

Service providers may process data outside Kenya. Where we transfer data internationally, we take steps appropriate to the risk and applicable law.

We keep account and transaction records for as long as your account is active and thereafter as needed for legal, tax, dispute, and fraud-prevention purposes (often several years after closure).

We use technical and organisational measures to protect data (encryption in transit, access controls, monitoring). No method of transmission or storage is 100% secure.

Subject to law, you may request access, correction, or deletion of personal data, or object to certain processing. Contact support@www.nezeem.com. Some data must be retained for compliance and cannot be deleted on request.

The Platform is not directed to anyone under 18. We do not knowingly collect data from minors.

We may update this Policy periodically. The "Last updated" date at the top will change when we do.

Privacy enquiries: support@www.nezeem.com